Reference

Open the Legal Terms for Your Account

We keep this page focused on the account terms, data handling, and access rules that matter before you join, so you can check what applies from the first…

Local law onlyDANA OVO GoPay QRISAccount checksCookie settings

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Explore What Applies to Your Account

perihoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply to the account you open with us, and we may update them when local law, payment rules, or platform controls change. If access or eligibility is mentioned, it depends on local law and is available only where local law permits. When you add

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DANA, OVO, GoPay, or QRIS, we record the time, reference, and status so the ledger matches your profile and support can trace a delay or mismatch. We also use cookie data for sign-in, language, and session stability on mobile and desktop. If you want a correction,
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a copy of your data, or a request to limit a record, send it through support and we will verify the account before we act. For payment disputes, we may compare the wallet name, the reference code, and the registered email before we reply. That keeps
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the trail clear when you return later from a phone or a desktop browser.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Switch to the Right Legal Channel

For legal requests, the fastest path is live chat inside your account panel, followed by email when you want a written trail.

DATA AND ACCESS

Browse the Controls We Keep in Place

We keep the legal side practical: account data stays tied to your registered profile, payment logs stay tied to the wallet or QRIS reference, and cookie data stays…

Data storage

We store your profile, login history, and payment references so support can match a request to the right record.

Cookie controls

Cookies help us keep the session open, remember language, and reduce repeated checks on mobile and desktop.

Account security

We ask for the registered email, device signal, or another verification step before we change profile details or release account…

Retention window

We keep records for disputes, security checks, tax or payment duties, and other local-law needs.

Change requests

If you want a correction, send the exact field and the new value through chat or email.

Escalation path

For a privacy or legal question that needs a written trail, email our support desk and ask for escalation.

Browse the Legal Questions We Answer

We answer the legal questions that usually come up before an account moves forward, so you can check access, data handling, and contact steps in one place. Each answer below stays tied to local law, account records, and the channels we use to verify requests. If you need a written trail, use email; if you want a faster reply, start with live chat.

No. Access and eligibility depend on local law and are available only where local law permits. If a rule changes, we may pause access, ask for more checks, or close the account flow in that region.

We record the payment name, reference, amount, time, and status so the ledger matches your account. That lets us resolve delays, trace refunds, and answer disputes without asking you to resend the same receipt.

Send the request from your registered email or live chat, and we will confirm your account before sharing anything. We may redact data that local law, security, or another person's rights require us to keep back.

Yes, through support. We check ownership first, then update the record so your profile, login alerts, and payment trail stay aligned with the right contact details. If you changed devices, tell us that too.

We keep account, payment, and support records for the period needed for disputes, security checks, tax or payment obligations, and other local-law duties. After that, we delete or limit the record where our systems allow.

Use live chat for a quick answer, or email if you want a written reply. Both channels reach the same team, and both can route cookie questions, access checks, and correction requests.

No. Cookies help with session and language settings, while payment references stay in the account ledger. If you clear browser storage, you may need to sign in again and recheck the session.

Open the Legal Terms for Your Account

Switch to the Right Legal Channel

Browse the Controls We Keep in Place

Data storage

Cookie controls

Account security

Retention window

Change requests

Escalation path

Browse the Legal Questions We Answer

01 Can I open an account where local law does not permit it?

02 What do you keep from DANA, OVO, GoPay, or QRIS transactions?

03 How do I ask for a copy of my data?

04 Can I correct my name, phone number, or email?

05 How long do you keep account records?

06 Who handles cookie and access questions?

07 Do cookies store my payment details?

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